Frequently asked questions
The questions below are the ones we are actually asked, answered at the length they deserve.
What am I paying for, when other services give me a hundred biomarkers for less?
Because those services sell you the numbers and leave you to interpret them. You are not buying tests here. You settle your own local laboratory charges, usually below anything we could charge you. You are engaging seventy-five minutes of an internal medicine physician with a PhD in cellular immunology reading your case, and a written opinion you can take to any other doctor.
Do I need blood work before I book?
No. Bring whatever you have, however old. If you have nothing, the first call is where we decide what to run.
Do you send me a test kit?
No, and deliberately. We specify exactly what to run, and you use an accredited laboratory in your own city. You get local rates, local phlebotomy, and no dependence on us for your own data.
What if I am not in Greece?
Almost all of this is built for exactly that. Consultations are by secure video, laboratories are yours, and the protocol is written to be carried out wherever you live. Where a prescription or a procedure needs a physician in your jurisdiction, we tell you precisely what to ask them for.
Is this a subscription?
No. Each engagement has a defined beginning and a defined end. Nothing renews automatically.
How is the cost of my care determined?
Individually, after clinical assessment. Greek law does not permit private primary healthcare providers to advertise fees, and we do not publish any. Once Dr. Galani has read your history and your results, you receive a written quotation specific to you, setting out what is proposed, the extent of it and how VAT is treated. Nothing is payable before that, and nothing is arranged until you have accepted it in writing.
Why does written clinical reasoning cost what a treatment day costs?
Because they are different things. A treatment day is roughly two hours of regenerative treatment carried out on your body in Athens. The extended remote assessment is around four hours of physician time spent deciding what should be treated, in what order and on what evidence, then writing it down as a twelve-week protocol. One is the therapy. The other is the reasoning that tells you whether the therapy is right for you.
Can you prescribe medication?
Prescribing is bound by jurisdiction. Within Greece, where clinically appropriate, yes. Outside it, we provide detailed written guidance for your local physician. We will always be explicit about which situation applies to you.
How quickly can I be seen?
Assessment slots are limited each week because they are Dr. Galani's own time, not a care team's. Typical wait is one to two weeks. Consultations are held in English or Greek.
Which consultation should I start with?
The initial remote assessment, unless you already know exactly what you need. It is the first clinical opinion: seventy-five minutes of physician time across two video consultations, reading the blood work you already have and specifying what else to run. If it turns out that further remote work or a clinic day in Athens is warranted, that judgement is made on what was measured, and a written quotation follows.
When do I find out what my care will cost?
Before anything is arranged. Your written quotation is issued after assessment, it is specific to you, and it states how VAT is treated. It is valid for a defined period, it is personal to you, and it is never a standing price list. If your clinical picture changes, the quotation is reissued rather than adjusted informally.
What if I come back much later?
A clinical picture older than ninety days is genuinely out of date, so your blood work and your symptom picture have to be re-established before any protocol written from them can be trusted, and a fresh quotation is issued. If life has intervened, write to hello@minus10med.com before booking and Dr. Galani will tell you honestly whether a fresh assessment is needed or whether the earlier one still stands.
Who should start with a remote assessment, and who should not?
Start here if you have blood work you do not fully understand, symptoms without a clear explanation, a family history you want quantified, or an approach you want a physician to check before you act on it. Start here too if you are considering a clinic day in Athens, since the assessment decides whether the day is warranted at all. Do not start here if you need acute or emergency care, which belongs with your local emergency service, or if you already hold a recent, physician-interpreted work-up and know precisely which protocol you want, in which case extended remote work is the more direct route.
Nothing is payable now. Your request is reviewed clinically, usually within one business day.